Zenith Suite — Support
Need help with a Zenith app, or want to report something? We're a small team at Black Syntax and we read every message.
Contact: [email protected]
Get help
Email [email protected] with:
- which app (Zenith Launcher, Tasks, Mind, Calendar, Tulpa, Icon Set, or Zenith AI) and its version,
- your device and Android version,
- what happened and what you expected.
We aim to reply within 2–3 business days.
Report AI content or a safety concern
Every AI reply in a Zenith app has a Report action — that's the fastest path, and it flags the content on your device and removes it from the conversation. You can also email us:
- Put "SAFETY" in the subject for offensive or policy-violating AI output.
- Child-safety concerns (CSAE) are treated as the highest priority, actioned immediately, and escalated to the appropriate authorities/NCMEC as required by law. Zero tolerance. See our Acceptable Use Policy and AI & Safety page.
How we handle reports
Reports help us tighten our safety filters. Because Zenith processes on your device, your report log stays on your phone unless you choose to send it. When you email a concern, we review it, update the shared safety filters where warranted, and reply. We do not need — and do not ask for — your personal data to do this.
Privacy & data requests
Zenith keeps your data on your device; Black Syntax does not hold it. To remove your data, clear the app's storage or uninstall it, and unlink any connected accounts in-app. Privacy questions: email [email protected] with "PRIVACY" in the subject. See the Privacy Policy.
Bugs & feature requests
Same address — [email protected]. Steps to reproduce and screenshots help a lot.
Black Syntax · Zenith Suite